Who we are
We are Jawda Group Limited, otherwise represented by our website address: https://jawda.co.ke.
The security of your personal information is very important to Jawda and we appreciate you for trusting us in safekeeping your personal information. We will not sell or loan your personal information to a third party under any circumstances. We will work hard to protect the security and privacy of any personal information you provide to us and will only use such information as we have described herein.
By visiting www.jawda.co.ke, you are accepting the practices described in this Policy.
What personal information does jawda.co.ke collect?
You may choose to access our Site without revealing any personal and transactional information about yourself, but you will need to register and create an account in order to make a purchase or use certain features and functions. Jawda collects personal information that you provide when using the Site. This information includes your first and last name, email address, a password and other information required when you create your Jawda account or when you participate in or conduct surveys and contests via the Site, email, or other media of Jawda. We use the information you provide for purposes like responding to your requests, customizing our website as per your preference and improving our services. In addition to the personal information we may collect and process during registration and any surveys, we also collect, store and process the following information about Registered Users:
1. Purchase Information
When you make a purchase from Jawda, we collect your name, payment method information and delivery address.
2. Services Account Information
We collect personal information from Registered Users who wish to subscribe to our E-mail and SMS notification alerts. In order to use these services you must provide your email address and phone number.
When you download our app, we may receive information about your location and your mobile device, including a unique identifier for your device.
3. Cookies and Other Computer Information
When you visit our Site, you will be assigned a permanent “cookie” (a small text file) that will be stored on your computer’s hard drive. The purpose of the cookie is to identify you when you visit our Site so that we can enhance and customize your online shopping experience.
You can choose to browse on the Site without cookies, but without these identifier files you will not be able to complete a purchase or use certain features of the Site. These features include storing your shopping cart for later use and providing a more personalized future shopping experience. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
We also collect certain technical information from your computer each time you request a page during a visit to the Site. This information may include your Internet Protocol (IP) address, your computer’s operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to the Site and will not sell or loan this information to any third parties.
4. Publishing Information
When you submit any information on the Site during your use or access, you are deemed to have given your permission to Jawda to publish such information, and Jawda and the Site hereby have an irrevocable, perpetual, worldwide and royalty-free, sub-licensable license to use all information provided by such user to exercise the copyright, compilation, database and publicity rights any user has in such material or information, in any media form.
How we use your personal information?
We do not sell, loan, trade or exchange any user’s personal information. The information we collect on the Site will be used to enhance your shopping experience in the following ways:
· Register you as a member of Jawda
· Process and confirm your orders
· Process payments
· Deliver merchandise and services that you purchase
· Respond to customer-service inquiries and requests
· Resolve disputes and prevent prohibited and illegal activities
· Customize, measure and improve our services and your purchase experience
· Communicate discounts, offers, promotions and other featured services to you
· Prevent and detect fraud
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who do we share your data with?
Jawda do not sell or loan your personal information to any third parties under any circumstances. However, we will share your personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including, but not limited to, fulfilling customer orders, offering certain products and services in connection with the Site, communicating to customers, providing customer service, enhancing and improving clients’ purchase experience, enabling access to our partners’ web sites, providing a personalized shopping experience and preventing fraud and completing payment method processing.
Aside from the purposes described above, we will not share your personal information with any other third parties unless we have your express permission or there are special circumstances, such as when Jawda is required by the government, law enforcement body, oblige whose legitimate right has been injured, subpoena or other legal document to share such information, or if we believe it to be reasonably necessary to protect the safety of any person; to address fraud, security or technical issues; or to protect Jawda’s rights or property. We may also share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
Your personal information is protected by the password you created when you created an account on the Site (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Jawda will ever ask you for your password. The confidentiality of your password is yours to protect, and it can be changed any time by you.
What data breach procedures we have in place
Your information is stored and secured by means and technologies to protect them against unauthorized access, use and disclosure. We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. In addition, we only reveal the last four digits of your credit card numbers when confirming an order.
Jawda does not sell products for purchase by Minors. We sell minors’ products for purchase by adults.
Jawda does not intentionally collect personal information about minors or other persons without full civil conduct capacity, but based on the properties of Internet, there is no way for Jawda to distinguish the age or capacity of the users.
By accepting this Agreement through your use or access of the Site, you certify that you are a person over 18 years old with full capacity and ability to form a legally binding contract in the jurisdiction in which you are resident or in which you are entering into this Agreement. If you do not agree to (or cannot comply with) any of the terms of this Agreement, please do not use the Site.
Conditions of Use, Notices, and Revisions
We realize that making purchases online requires trust on your part. We highly value your trust and pledge to you, our clients, that we will work hard to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, e-mail address and financial information, in addition to any other personal information that can be linked to you.